Privacy Policy

When interacting with our website or interacting with EUROPEN, you may be led to share personal data voluntarily and with full knowledge of the consequences.

The term ‘EUROPEN’ or ‘us’ or ‘we’ refers to the owner of the website, whose registered office is Rue du Commerce 31, 1000 Brussels, Belgium. The term ‘you’ refers to the user or viewer of our website.

Legal framework

In accordance with the the General Data Protection Regulation of the European Union (the EU GDPR) effective 25 May 2018, EUROPEN commits to respect the privacy of its website visitors, its contacts and its members, and describes hereunder its privacy practices. 

Data controller

The data controller in respect of our website is EUROPEN – The European Organisation for Packaging and the Environment, Rue du Commerce 31, 1000 Brussels, registered in Belgium with registration number BE0450413857.

You can contact the data controller by writing to, calling, or sending a fax to:

Rue du Commerce 31
1000 Brussels
T +32 (0)2 736 3600
F +32 (0)2 736 3521

or sending an email to

How does EUROPEN collect your personal data? 

As a EUROPEN website visitor, a member or an external stakeholder, you may provide us with personal data information when using our website, interacting with us on social media, registering for events or subscribing to updates on our organisation. Some of this data is considered as personal data under the EU GDPR. 

What is personal data?

The term “personal data” covers all information relating to an identified or identifiable physical person. A person is identifiable when it can be identified, directly or indirectly, notably by reference to an identification number or to one or more specific elements specific to their physical, physiological, mental, economic, cultural or social identity. For example: the first and last name of a person, their address, their telephone number, their e-mail address, their preferences, their ethnicity, their gender, etc. The address and the professional telephone number of a person are also considered personal data.

Why does EUROPEN collect personal data? 

For the purpose of contacting you, fulfilling your online requests, or providing you with relevant and updated information about our organisation, its activities and positions.

EUROPEN also processes personal data for different purposes as listed below:

  • Membership management and general administration: EUROPEN processes personal data of the contact persons of its members for the purpose of administering or informing its membership or for the governance of the association. 
  • For research, publication and advocacy purposes: EUROPEN processes contact details of journalists, Members of European Parliament, officials from the European Commission and from EU Member States, academics, consultants and industry experts and European affairs stakeholders for the purposes of carrying out its research and advocacy activities.
  • For events organisation: EUROPEN processes identification details of registered participants to events and conferences it organises for the purpose of managing the registration, invoicing and participation to such events. For information purposes: EUROPEN processes identification data from individuals who register themselves on EUROPEN’s website and give their express consent to receive information from EUROPEN.
  • EUROPEN also processes the personal data of representatives and contact persons of entities with which EUROPEN contracts, such as services providers or consultancies.

Is your personal data secure?

We take appropriate technical and organisational measures to secure your information and to protect it against unauthorised or unlawful use and accidental loss or destruction, including:

  • only sharing and providing access to your information to the minimum extent necessary, subject to confidentiality restrictions where appropriate, and on an anonymised basis wherever possible;
  • using secure servers to store your information
  • verifying the identity of any individual who requests access to information prior to granting them access to information;
  • using Secure Sockets Layer (SSL) software

How long does EUROPEN keep your personal data?

Your personal data will be kept as long as you are a designated person of your organisation in relation with EUROPEN or its members and for the time that is strictly necessary to achieve the purpose(s) for which they were collected. 

Should you wish to withdraw your prior informed consent, consult, complete, rectify or remove any of the information that we hold about you or your organisation, please contact us by email.

Will EUROPEN share my personal data?

As a non-profit organisation EUROPEN does not share or sell any personal data to third parties for any commercial purposes. Personal data may be shared with EUROPEN members for the same legitimate interest and purpose EUROPEN uses them.

How can you access your personal data?

In accordance with the Belgian Law on the Protection of Privacy of December 8, 1992, and the EU General Data Protection Regulation of April 27, 2016, every user who has posted information about their name and identity either directly or indirectly on our website has the following rights concerning their personal data :

  • Right of information and access: you can request the communication of personal information concerning you.
  • Right of rectification: you can request the correction of personal information concerning you. You can correct any inaccuracies and complete the incomplete data.
  • Right to erase (“right to be forgotten”): you may request that your personal data be completely erased from our databases.
  • Right to limit the processing of personal data: you may object to the usage of personal information concerning you.
  • Right to the portability of data: you may obtain the personal data that is applicable to you in an electronic, current, and structured form.
  • Right of objection: you can oppose usage practices, direct marketing, and profiling practices.

To exercise these rights, send a written and signed request to EUROPEN, specifying the postal or electronic address to which the response must be sent. We may ask you to identify yourself before responding to the requests above.

In the case of a complaint concerning the treatment of your personal data, you always have the right to file a complaint with the privacy committee, the supervisory authority in the field of privacy protection.

Web server log information

We use a third party server to host our website, named Combell (see Combell privacy policy). Our website server automatically logs the IP address you use to access our website as well as other information about your visit such as the pages accessed, information requested, the date and time of the request, the source of your access to our website (e.g. the website or URL (link) which referred you to our website), your browser version and operating system. Our server is located in a data centre in Belgium.


Please contact us by email if you have any questions about our Privacy Policy.


This Privacy Policy is part of the Terms and Conditions for the use of this website.


We invite you to to consult our Cookies Policy to know how we use and store cookies.